resume

Creative and detail-oriented Illustrator and Character Designer with a passion for visual storytelling and concept development. Known for crafting expressive, original characters and imaginative compositions that evoke emotion and engage audiences. Strong foundation in design principles, color theory, and digital tools, combined with a collaborative spirit and a love for creating memorable visual experiences.

Savannah School of Art and Design | Student Ambassador

January 2024 - October 2024

• Represented SCAD as an official student ambassador, hosting prospective students and families
• Led campus tours, assisted with special events, and shared insight into SCAD life and academics
• Demonstrated leadership, professionalism, and strong communication skills

United Parcel Service (UPS) | Customer Service Representative 

Jan 2024 – Jul 2024 | Atlanta, GA 

• Served as the first point of contact for customers in need of mailing, shipping, and tracking services
• Provided courteous and accurate support across in-person, phone, and digital interactions
• Handled inquiries on rates, services, delivery times, and postal regulations
• Resolved complaints and escalated complex issues as needed
• Supported back-office operations including sorting, supply restocking, and undeliverable mail handling
• Maintained a professional and organized service environment, adhering to UPS standards

Walmart | Online Order Fulfillment

June 2023 - Dec 2023

• Accurately prepared and fulfilled online customer orders for pickup and delivery
• Provided exceptional service by assisting customers, answering questions, and offering substitutions
• Maintained organized work areas and collaborated with team members to ensure operational efficiency